Q1. Do you have a Minimum Order Quantity (MOQ)?
Our MOQ varies depending on specific requirements, and can be discussed to suit your needs. The larger your order, the more competitive the unit price becomes, offering you greater value.
Q2. Is the delivery fee the customer's responsibility, and what would the cost be?
Regarding delivery fees, since we frequently send samples, we do require the delivery fee to be covered. If you specify a preferred courier, please provide your account details, or cover the cost as per the courier's rates. If no preference is stated, we'll select an economical option from China.
Q3. What after-sale services do you offer?
1) We commit to maintaining the same high quality as our buyer's samples. Should any quality issues arise, we promise to compensate our customers accordingly.
2) Our expertise in packaging ensures that your goods remain secure during transit. We handle the packing process with care and professional oversight.
3) From production to sale, we supervise the entire journey of our goods, proactively resolving any issues that may occur during the sales process.
Q4. How soon can I receive a price quote?
We strive to deliver our quotes promptly, typically within 24 hours following your inquiry.
Q5: Are you a trading company or a manufacturer?
We proudly operate as a professional manufacturer, complete with our own state-of-the-art factory.
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